Our Impact
Food. Counseling. Connection.
Keeping challenges from turning into crises.
Welcome to our annual impact report. Impact is about more than just raw numbers. Impact is the tangible result of our commitment to seeing each and every person who comes through our doors as an individual, with their specific needs, hopes and dreams…
2025 by the numbers
8,732
Portlanders accessed food, counseling, and connection—almost double compared to 2024
5,245
hours of low-barrier mental health counseling provided to 380 people
37
graduate-level counseling interns trained at WTH and powered our impact
17,000+
visits from 7,195 individuals to our shopping-style food pantry
506,000+
pounds of USDA-subsidized, gleaned and donated food distributed to greater Portland
575
referrals to resources like SNAP, including $92,104 in utility assistance
255
dedicated volunteers powered this impact
$364,835
raised through Thrift Store sales for our services
206,324
items diverted from landfills by our Thrift Store
8,732
Portlanders accessed food, counseling, and connection—almost double compared to 2024
5,000+
hours of low-barrier mental health counseling provided to 380 people
37
graduate-level counseling interns trained
17,000+
unique visits to our shopping-style food pantry
506,000+
pounds of USDA-subsidized, gleaned and donated food distributed to greater Portland
575
referrals to resources like SNAP, including $92,104 in utility assistance
255
volunteers powered this impact
$364,835
raised through Thrift Store sales for our services
206,324
items diverted from landfills by our Thrift Store
Hear from the people we serve
Dive Deeper
Tech for Access
Care That Meets You
Local Solutions Together
Showing Up
Tech for Access
Waiting in line shouldn’t be a barrier. We built an app that lets pantry visitors track their exact wait time. They can plan, breathe, and feel empowered. Tech innovations like our digital lottery and FEED equip us to serve a growing community: we served 3,763 new pantry visitors this year.
Care That Meets You
Meeting people where they’re at sometimes means walking across the street. We partner with the Metropolitan Learning Center to provide counseling to youth and families right in our neighborhood. In 2025, we served nearly 20% of MLC’s high schoolers. In 2026, we’ll expand mobile counseling to serve Portland’s most vulnerable communities: older adults and people in crisis.
Local Solutions Together
Connor is at Restaurant Depot every Tuesday and Thursday, gleaning food for the nine pantries in the Coalition to Advance Food Equity (CAFÉ), including William Temple House. When federal cuts threatened food supply, our coalition secured local food to meet rising demand—through collaboration, never competition.
Showing Up
2025 saw the erosion of federal safety nets. When SNAP benefits were paused in November, William Temple House committed that no one would leave our pantry empty-handed. That week, we served a record 167 visitors in one day. No one has left our pantry empty-handed since then.
Our Community at a Glance
Our services support the lives of people living throughout the Portland metro area
Gender Identity
%
of our clients identify as being part of a gender minority
Top three counties our clients reside in:
Disability
%
of our clients live with a disability
Race and Ethnicity
%
of our clients identify as people of color
Who visits our Food Pantry?
%
of pantry visitors own or rent their own place, reflecting the diverse housing situations of our clients
Who is benefiting from low-cost counseling?
%
of Counseling Clients have a household income under $75,000
Financials
October 1, 2024–September 30, 2025
Our impact this year was possible because of the support of many people, partners and organizations who gave time, skills, goods, and financial resources to our programs. Thank you!
Revenue
Expenses
Your support powers this impact.
Thank you to our community and business partners!
