Employment Opportunities

William Temple House / William Temple House Thrift Store is an equal opportunity employer

Development & Marketing Assistant

General Summary:

This position provides administrative support to the Director of Development and Marketing for all activities related to the analysis, planning, execution, control and evaluation of fund development and marketing.

Duties & Responsibilities

  • Process gifts (cash & in-kind)
  • Prepare donor acknowledgements
  • Manage donor database & generate reports
  • Maintain website and social media channels
  • Produce monthly eNewsletter
  • Assist in the production of collateral materials for: social services, counseling, pastoral care, thrift store, events, fundraising appeals, annual reports
  • Prepare monthly reconciliations
  • Assisting with various WTH events (gala/auction and other special events)
  • Receptionist duties when coverage is needed (lunch breaks, vacations, etc.)
  • Other duties as assigned
  • Works closely with the Volunteer Manager/ HR Associate on related responsibilities;
  • Coordinates activities with Director of Finance & Operations, including revenue, grant and budget tracking, and reporting; monthly close reconciliations

Qualifications and Skills: (Equivalencies may be considered.)

  • Minimum of a bachelor’s degree
  • 1-2+ years of fund development and events coordination experience in the nonprofit or corporate sector
  • Proficiency in Microsoft Office, Salesforce, and publishing software including Canva and WordPress CMS.
  • Excellent written and verbal communication including sales/marketing presentations
  • Excellent organizational skills
  • Ability to prioritize, work on multiple tasks and meet deadlines;
  • Ability to work effectively with a wide range of key contacts and stakeholders;
  • Ability to maintain confidentiality and ethical standards at all times.

Work Environment:

  • This job operates in an office environment. Works with and operates phones, computers, fax machine, copier and other office equipment.
  • Please note that William Temple House works with a diverse array of people and this position will interact with people who may be of different race, nationality, religion, sexual orientation, gender, socioeconomic class and mental health status than the employee.

Physical Demands:

  • While performing the duties of this job, the employee must be able to sit for prolonged periods of time and work in front of a computer monitor. Involves reaching with hands and arms, talking, and hearing. Must be able to lift and/or carry up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • This job position works out of historic building without an elevator and must be able to navigate stairs.

Salary and Benefits:
Compensation is $16 per hour, full-time (40 hours per week).  Regular hours are daily M-F 8 a.m. to 5 p.m. with occasional flexibility to help with events during evenings and weekends.  We offer a great benefits package that includes PTO, medical, dental, vision, life and LTD insurance and a 401(k) plan with company match.

To apply, send cover letter and resume to hrees@williamtemple.org.  No phone calls, please.

Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, gender identity, sexual orientation, genetics, veteran’s or other legally protected status. In addition to federal law requirements, Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Social Services Program Assistant

Revised 05/5/2017

 

Department:                Social Services

Reports to:                   Social Services Program Manager

Position Status:          1.0  FTE, Non-Exempt

General Summary:

 

The Social Services Program Assistant coordinates and maintains the daily operations of social service programs, as well as acting as a support to social service volunteers and staff. This position aims to maintain an environment that welcomes our clientele and connects them to our services, and other community resources, in an effective way. The Social Services Program Assistant fosters an atmosphere of respect, empathy, and tranquility so that services and supplies can be distributed to clients without fear, shame, or a sense of obligation and advances William Temple House’s mission of restoring hope and strength to those in need while undergirding the efforts and aspirations of WTH staff and volunteers.

Duties and Responsibilities:

  • Overall Social Service Duties:
    1. Provide strong & visible support for social service volunteers, staff, and clients.
    2. Manages volunteer scheduling to make sure of adequate coverage.
    3. Receptionist duties when coverage is needed (lunch breaks, vacations, etc.)
  • Administrative & Program Development:
    1. Work with the Volunteer Manager and Director of Operations & Finance to maintain accurate incident reports, including those pertaining to volunteer issues, client conflicts, and inappropriate conduct.
    2. Maintain relationships with partner agencies and encourage them to refer their clients to our programs.
  • Volunteer Support:
    1. Research and update resources that volunteers can give their clients.
    2. Answer questions and assist with clients.
    3. Work with clients when understaffed or when a client requires extra assistance.
  • Food Pantry:
    1. Manage the food and hygiene supplies – ordering correct amounts and variety within budget, storing safely and in a sanitary manner, displaying attractively, maintaining necessary inventory by season and client demographics.
    2. Manage a backroom and freezer food inventory and hygiene item inventory.
    3. Manage a system that ensures stock is properly stored and rotated.
    4. Stock food pantry and supply center shelves with the assistance of other volunteers.
    5. Maintain cleanliness and neatness of pantry area with the assistance of other volunteers.
    6. Maintain a professional operation, look, and feel of the Food Pantry through continual capital and system improvement.
    7. Provide logistical support, including: driving the delivery van, picking up supplies / donations, unloading / loading deliveries, shopping for supplies, e.g. “shopping the dock” at OFB.
    8. Manage food pantry volunteers and clients in close coordination with the Social Services Program Manager, Volunteer Manager, and other Social Services staff.
    9. Assist in the distribution of emergency food, hygiene items and other supplies to a diverse client population, as needed.
    10. Comply with applicable Oregon Food Bank, Food and Drug Administration, Multnomah County, and State of Oregon rules and regulations.
    11. Coordinate with Facilities & Maintenance Coordinator and Thrift Store staff as needed.
    12. Track and report metrics associated with the operation of the pantry, for internal and external use.
    13. Establish and foster relationships with partner agencies, such as food pantries, grocery suppliers, food and hygiene supply donors, the Oregon Food Bank, OSU Extension Office, OFRAH, EMO; plus, visit SnowCap and similar Food Pantries.
    14. Participate in planning for program/service improvements with leadership staff.
    15. Train parish partners, as requested.
    16. Develop supplemental food sources and partners, especially for fresh foods.
    17. Provide excess food to partner agencies, e.g. West Women’s Women & Children’s shelter.
    18. Assists in planning and implementing relevant training and educational opportunities to pantry volunteers.
    19. Collaborate with staff to employ de-escalation techniques for confrontational and/or stressful interactions with clients or volunteers.
    20. Maintain maintenance and driving records for delivery van and keep track of and schedule routine inspections and maintenance. Re-fuel van as needed.
  • Children’s Clothing Closet:
    1. Receive and screen referrals from partner agencies, schools and WTH clients (self-referrals).
    2. Check voicemail box and online referral form regularly.
    3. Schedule clients. Coordinate with volunteers to make appointments.
    4. Maintain communication with volunteers, ask for feedback about clients, and look for improvements that can be made to the clothing closet.
    5. Work with the volunteers to connect families to other resources.
    6. Manage inventory and order clothing, backpacks, and school supplies. Unpack new deliveries.
    7. Keep clothing closet tidy and organized.
    8. Assist clients who are “shopping” for birthday/holiday gifts for their children.
  • Other duties as assigned.

Qualifications & Skills:

  • Four-Year college degree in social work, counseling, or related field. Plus 1 year of experience in community outreach and / or social services.
  • If college degree is not held, 3 continuous years working in a social service agency or a position that required you to work directly with houseless individuals, people with disabilities, and / or diverse populations.
  • Knowledgeable in social work theory, social justice, intersectionality, anti-oppressive practice, community organizing, trauma-informed care, and NASW code of ethics.
  • Strong communication, interpersonal, and organizational skills, and the ability to work with diverse populations and people experiencing systemic marginalization.
  • Ability to support social service staff and volunteers of varying ages and abilities.
  • Knowledge of available resources within the community.
  • Ability to maintain confidentiality and ethical standards at all times.
  • Requires proficiency with Microsoft Word, Excel, Outlook, Salesforce and Google Drive.
  • Must understand, embrace, and champion WTH values and policies, while always looking at ways to become more responsive to the community we serve.
  • Pass criminal background check.

Work Environment:

  • This job operates in an office environment. Works with and operates phones, computers, fax machine, copier and other office equipment.  Works often in noisy and busy environments.  This position often works directly with clients. Please note that William Temple House works with a diverse array of people and this position will interact with people who may be of different race, nationality, religion, sexual orientation, gender, socioeconomic class and mental health status than the employee. An understanding of intersectionality is a must.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to sit; use hands to handle, or feel objects, tools or controls; talk or hear. Occasionally required to stand, walk and stoop, and reach with hands and arms.  Occasionally required to kneel, crouch or crawl, climb or balance. The employee must lift or move more than 50 pounds, repeatedly. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job position works out of a building without an elevator and must be able to navigate stairs.

Compensation is $16 per hour, full-time (40 hours per week).  Regular hours are daily M-F 8 a.m. to 5 p.m. with occasional flexibility to help with events during evenings and weekends.  We offer a great benefits package that includes PTO, medical, dental, vision, life and LTD insurance and a 401(k) plan with company match.

To apply, send cover letter and resume to hrees@williamtemple.org.  No phone calls, please.

Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, gender identity, sexual orientation, genetics, veteran’s or other legally protected status. In addition to federal law requirements, Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

 

Want to be a part of William Temple House? Check out our volunteer opportunities!